English Site : https://fastgolf.jp/Contact Us Info
Skype ID: realmax.song(Individual Customers)
Real Max Co., Ltd. was founded over 18 years ago, located in Hiroshima, Japan.
Since then, we have been developing our online shop,Atomic Golf,on Rakuten and become a leading retailer of golf clubs and accessories in Japan. We received multiple company/shop awards with our best service.
Address:1-7-12 Yagi, Asaminami-ku, Hiroshima, Japan 731-0101
Phone: +81-82-209-7716 (Business Hour: 10:00～17:00 JST)
Terms & Conditions
For all in-stock items, we will process orders within 3 business days from the date that we receive your order and payment confirmation.
We do our best to keep the website’s inventory updated at all times, but item availability is not guaranteed. If an item is sold out, customers will be notified via email.
Pre-order items / Custom orders / Back Orders:
hese items will dispatch within 1-4weeks from the date given that the item will come available.
If any unforeseen delays should occur, customers will be notified before item was originally to become available.
Pre order items, custom orders and back orders cannot be cancelled.
Return and Exchange
All our products are brand new and guaranteed authentic.
The quality is strictly checked prior to shipping.
Returns are Not accepted.
Please notify that the package will be returned to Japan due to unclaimed, insufficient address or refused etc.
Customers are responsible for the shipping cost to resend the item to your countries.
Customers can cancel the orders before they enter the shipping process.
After the shipping date is specified, customers will be notified by email.
Please be informed that any cancellation will NOT be accepted after the shipping date is specified.
Customers are responsible for any additional taxes and import duties applied by your local government.
We will NOT undervalue the amount or mark the items as GIFT on the invoice.
Terms and Conditions
Terms and Conditions are subject to change. We reserve the right to update these terms and conditions without prior notice.
SHIPPING & HANDLING CHARGES
We have more than thousand deals to more than 60 countries. Our motivation is simply to bring the golf fun to our worldwide customers.
We use Japan Post EMS for all international orders.
Please see the chart below for shipping rates. Shipping and handling charges are non-refundable unless we shipped the wrong item.
Central America and
the Middle East
|Europe||South America and
|up to 500g||2200JPY||2800JPY||3000JPY||3200JPY|
|up to 800g||2700JPY||3400JPY||3600JPY||4300JPY|
Golf Swing Trainer
|up to 1Kg||3000JPY||3800JPY||4000JPY||5000JPY|
|up to 1.5Kg||3500JPY||4500JPY||5000JPY||6500JPY|
|up to 3.5Kg||5600JPY||7400JPY||8200JPY||12600JPY|
|Caddie Bag (Ladies),
Club set without Caddie Bag(Ladies)
|up to 5Kg||7200JPY||9500JPY||10600JPY||17000JPY|
|Caddie Bag (Men),
Club set without Caddie Bag (Men)
|up to 6Kg||8200JPY||11000JPY||12200JPY||20000JPY|
|Club set with Caddie Bag (Ladies)||up to 9Kg||10500JPY||14200JPY||16000JPY||26500JPY|
|Club set with Caddie Bag (Men)||up to 11Kg||12000JPY||16500JPY||18700JPY||30500JPY|
※For the purchase of multiples items, please contact customer service for a quote at firstname.lastname@example.org or by phone at 082-209-7716.
Shoppers from Australia
With effect on 1 July 2018, Australia Government applied the Goods and Service Tax(a 10% tax on the retail price) to international retailers.
Please be informed that any items shipping to Australia costing less than AUD$1000 will be charged 10% on the retail price (including shipping cost).
e.g. 10,000yen(retail price) + 2,000yen(shipping cost) + 1,200yen(GST) = 13,200yen (Total price)
For more details, please contact Australian Taxation Office directly.
Manufacturer's warranty is valid only in Japan and non eligible for overseas customers.
We do not take any responsibility and we are not liable for any damage caused through use of products,accident or improper care.
Please do not send us any products for repairation, replacement or reimbursement.