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INTERNATIONAL SHIPPING

About Us

Real Max Co., Ltd. was founded over 18 years ago, located in Hiroshima, Japan.

Since then, we have been developing our online shop,Atomic Golf,on Rakuten and become a leading retailer of golf clubs and accessories in Japan. We received multiple company/shop awards with our best service.

Address:1-7-12 Yagi, Asaminami-ku, Hiroshima, Japan 731-0101

Phone: +81-82-209-7716 (Business Hour: 10:00~17:00 JST)

Terms & Conditions

In stock items:

For all in-stock items, we will process orders within 3 business days from the date that we receive your order and payment confirmation.

We do our best to keep the website’s inventory updated at all times, but item availability is not guaranteed. If an item is sold out, customers will be notified via email.

Pre-order items / Custom orders / Back Orders:

hese items will dispatch within 1-4weeks from the date given that the item will come available.

If any unforeseen delays should occur, customers will be notified before item was originally to become available.

Pre order items, custom orders and back orders cannot be cancelled.

Return and Exchange

All our products are brand new and guaranteed authentic.

The quality is strictly checked prior to shipping.

Returns are Not accepted.

Please notify that the package will be returned to Japan due to unclaimed, insufficient address or refused etc.

Customers are responsible for the shipping cost to resend the item to your countries.

About Cancellation

Customers can cancel the orders before they enter the shipping process.

After the shipping date is specified, customers will be notified by email.

Please be informed that any cancellation will NOT be accepted after the shipping date is specified.

Tax Duties

Customers are responsible for any additional taxes and import duties applied by your local government.

We will NOT undervalue the amount or mark the items as GIFT on the invoice.

Terms and Conditions

Terms and Conditions are subject to change. We reserve the right to update these terms and conditions without prior notice.

SHIPPING & HANDLING CHARGES

We have more than thousand deals to more than 60 countries. Our motivation is simply to bring the golf fun to our worldwide customers.

We use Japan Post EMS for all international orders.

Please see the chart below for shipping rates. Shipping and handling charges are non-refundable unless we shipped the wrong item.

Single Item Weight Asia Oceania,
North America,
Central America and
the Middle East
Europe South America and
Africa
Golf Cap,
Ball Marker,
Gloves
up to 500g 2200JPY 2800JPY 3000JPY 3200JPY
Golf Wear,
Head Cover
up to 800g 2700JPY 3400JPY 3600JPY 4300JPY
Driver,
Fairway wood,
Iron,
Wedge,
Golf Ball(1Dozen),
Range Finder,
Umbrella,
Golf Swing Trainer
up to 1Kg 3000JPY 3800JPY 4000JPY 5000JPY
Putter,
Club Case,
Boston Bag,
Golf Shoes
up to 1.5Kg 3500JPY 4500JPY 5000JPY 6500JPY
Iron Set,
Wood Set
up to 3.5Kg 5600JPY 7400JPY 8200JPY 12600JPY
Caddie Bag (Ladies),
Club set without Caddie Bag(Ladies)
up to 5Kg 7200JPY 9500JPY 10600JPY 17000JPY
Caddie Bag (Men),
Club set without Caddie Bag (Men)
up to 6Kg 8200JPY 11000JPY 12200JPY 20000JPY
Club set with Caddie Bag (Ladies) up to 9Kg 10500JPY 14200JPY 16000JPY 26500JPY
Club set with Caddie Bag (Men) up to 11Kg 12000JPY 16500JPY 18700JPY 30500JPY

※For the purchase of multiples items, please contact customer service for a quote at info@atomicgolf.jp or by phone at 082-209-7716.

Shoppers from Australia

With effect on 1 July 2018, Australia Government applied the Goods and Service Tax(a 10% tax on the retail price) to international retailers.

Please be informed that any items shipping to Australia costing less than AUD$1000 will be charged 10% on the retail price (including shipping cost).

e.g. 10,000yen(retail price) + 2,000yen(shipping cost) + 1,200yen(GST)   = 13,200yen (Total price)

For more details, please contact Australian Taxation Office directly.
https://www.ato.gov.au/Business/International-tax-for-business/In-detail/Doing-business-in-Australia/Tax-on-retail-sales-of-goods-and-services-into-Australia/?=redirected

Payment Method

Payment can be settled by Credit Card, Paypal, Alipay,Union Pay

  • JCB
  • VISA
  • Master Card
  • PayPal(ペイパル)
  • 支付宝
  • UnionPay

Warranty

Manufacturer's warranty is valid only in Japan and non eligible for overseas customers.

We do not take any responsibility and we are not liable for any damage caused through use of products,accident or improper care.

Please do not send us any products for repairation, replacement or reimbursement.


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